These terms govern your use of the Velstera AI website and public Ava demonstration. By using the website, you agree to these terms.
Website information
The website describes customizable AI receptionist and business automation services. Content is general information and is not a guarantee that a particular feature, integration, result, or timeline will be available for every business.
Service requests and proposals
Submitting a request does not create a client relationship, require a purchase, reserve capacity, or guarantee acceptance. Services begin only after the parties approve a separate written scope, pricing, responsibilities, and applicable terms.
Ava demonstration
The public demo is for evaluation only and represents a fictional business. It may make mistakes and cannot provide real appointments, emergency response, professional advice, or binding business commitments. Do not use the demo to submit sensitive information or urgent requests.
Integration-dependent features
Call transfers, scheduling, phone-number connection, bilingual operation, external notifications, and other features depend on the selected platforms, account permissions, plan, configuration, and testing. Final capabilities are documented in the approved client scope.
Acceptable use
You may not misuse the website or demo, attempt unauthorized access, interfere with operation, submit unlawful or harmful content, impersonate others, or use automated means to overload the service.
Intellectual property
Website design, original copy, branding, and configuration materials are protected by applicable intellectual-property laws. Third-party product names and technologies remain the property of their respective owners.
Disclaimers and limitation
The website and demo are provided on an “as available” basis. To the extent permitted by law, we disclaim implied warranties and are not responsible for losses caused by reliance on an unapproved demo response, third-party platform outage, or unauthorized use.
Changes
We may update these terms as the website and services change. Continued use after an update means the revised terms apply.
Questions
Questions about these terms may be sent to contact.velstera@gmail.com or submitted through the service-request page.